Customer Support

Whatever It Takes

Supporting our customers is just as important as building high-performance pumps, and our attitude about addressing your issue or need is, “whatever it takes.” Our focus on the long-term relationship means we’re just as eager and helpful in supporting you after the sale as we are when we first partner with you.

We’re happy to discuss any issue or need related to service, parts, sales or your account.

The Pumptec customer support team can be reached between 7:00 am and 6:00 pm (EST) throughout the week. If they can’t address your need, they will find someone who can.

Call us directly at 763-433-0303 or contact us.

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Shipping Information

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Returns and Exchanges

We understand that you may want to return your Pumptec system for one reason or another. Please click here to view and fill out the Pumptec Returns Authorization Request Form.

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Warranty

PUMPTEC INC., as a manufacturer warrants to the original purchaser of each new pump or other product of its’ own manufacture, for a period of one year from the date of shipment from the factory to be free from defects in material and workmanship under NORMAL use and service. Read our full Warranty Policy.

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